‘Mastering the Art of Negotiation’ goes beyond making business deals: it is about managing decision-making processes, solving problems together, leading and collaborating, creating partnerships, and dealing with games people play. The book describes seven principles that will help you deal with negotiations in complex and uncertain situations.

With beautiful and compelling illustrations, Geurt Jan de Heus has written a practical guide to win-win negotiations. Full of insights and useful tips!

William Ury, co-auteur van “Getting to Yes” en auteur van “Getting to Yes with Yourself”